Consent

We take the privacy and security of all of our customers very seriously at www.cosmicharmonie.com. We are entirely owned by Global E-commerce Solutions Korea Co. Ltd. We will never sell, give or otherwise share any of the personal information which you have provided us with during the course of our business. This includes personal information such as your payment information, name and birth chart information or your order history.

When you use the website www.cosmicharmonie.com you give us your consent to use personal information about you in the ways which are described in this privacy policy. Please make sure that you read this privacy policy carefully to make sure you fully understand our privacy practices when using this website.

Personal Information We Collect

When using the website www.cosmicharmonie.com we may need to collect some information from our customers so that they may register for an account as well as providing us with information which we may need to carry out the services they have requested. This includes but is not limited to the following information:

1. Name
2. Email address
3. Date of birth and star sign
4. Payment information
5. Contact information
6. Any other information that users provide us with when we request it from them

We may collect this information at any of the following points during your visit to www.cosmicharmonie.com, which includes but is not limited to:

1. When you order astrology services or buy any of our products online
2. When you create an account on www.cosmicharmonie.com
3. When you contact us via email or by using the contact form on the website
4. When you give us feedback or make a complaint

Security

Ordering online with www.cosmicharmonie.com is completely secure. We do not store any of your credit card or payment information on any of our servers. Personal information which we may collect from you such as your name, address, email address, payment information and birth chart information as well as any other information which you provide us with is all encrypted using SSL (secure socket layer) technology.

Only our staff and astrologers will have access to your orders and personal information. We do not store your credit or debit card information, nor do we have access to it – this is all processed by a secure third-party payment provider.

For maximum security we advise all of our customers not to share their login information with anyone else for www.cosmicharmonie.com and for customers to inform us as soon as possible if they suspect that there has been a breach on their account.

Under 18s

The website www.cosmicharmonie.com is only suitable for those who are aged 18 and over. We do not knowingly collect any personal information from anyone under the age of 18. Anyone found to be using our website and our services who is under the age of 18 will have their account removed and further access to www.cosmicharmonie.com blocked.

Website Logs

The website www.cosmicharmonie.com stores some information about website traffic which we use to run and improve the website. Only staff that work at www.cosmicharmonie.com have access to this information, which may include the following:

1. No information which can be personally traced to you – everything is anonymous.
2. Information on how many visitors our website gets a day, week and hour as well as general information such as how long users are generally spending on the website. This helps us to improve the website as well as learning more about our customers in general.
3. Which pages of our website are most visited and when.
4. Which other websites and search engine keywords people used to be able to find our website.
5. What browsers our customers use.

Sharing Personal Information

We will only use the personal information which we have collected from you for the purpose for which it was originally collected. We will not share or sell any of this information to any third parties.

The only cases in which your personal data may be shared could include the following:

1. If we use a third-party supplier to deliver some of our services, which includes our third-party payment platform.
2. If we are legally bound to do so, for example if we must aid a criminal investigation or if we believe that we need to share some information to aid with a criminal investigation or otherwise keep our users safe.

Your rights

You have the right to request access to the personal information that we store about you. You may ask for corrections to be made to the information we hold about you if there has been a change in your personal circumstances or for the information to be deleted. You may also ask us to restrict the processing of your personal information as well as being able to object to us processing the information altogether. These rights are in accordance with the General Data Protection Registration. If you would like to make a request in relation to any of these mentioned rights then please get in touch with us and someone will assist you.

Cookies

Cookies are small text files which are downloaded and stored by the device that you are using to browse the internet such as your laptop, phone, browser etc. These are used to help us to provide you with a smooth and error free experience when you browse the website www.cosmicharmonie.com.

We use cookies for the following:

1. To make our website work properly
2. To collect anonymous data to gain insight into how visitors use this website

Cookies are not used to collect any information that could personally identify you. We also do not pass cookies on to any third parties.

Get in touch

If you have any questions about this privacy policy then please get in touch with us.