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Thank you for visiting www.cosmicharmonie.com we are owned and managed by Global E-commerce Solutions Korea Co. Ltd. We hope that you find our website and our services useful and that you are able to find everything you need. We offer a range of astrology services including chats with astrologers as well as detailed reports for all of our customers. We are only able to offer you these services upon the condition that you have read and accepted the following terms and conditions. Please make sure that you read this document carefully to make sure that you fully understand all of our terms and conditions. If there is anything in these terms and conditions that you do not understand, then you may not use www.cosmicharmonie.com or its services.
All of our customers will need to create an account on www.cosmicharmonie.com before they are able to use and engage with our astrology services. Creating an account is free and will only take a few minutes to set up. When creating an account we will ask customers for some personal information about themselves which we will need in order to deliver the services as well as create the account. This information could include your full name and birth date. We will not share this information with anyone other than the astrologer that you have been assigned to. For more information about how we handle sensitive and personal information, please read our privacy policy.
Here at www.cosmicharmonie.com we offer three main astrology services which are as follows:
Customers may choose which astrology service they want depending on which they feel best suits their needs. If you are not sure which one of the above services will be best for you, then please get in touch with customer services who will be able to advise you and provide more information on what each of the services entails.
All our astrology services are priced differently and users will be informed of the final price of the services that they have requested in advance. All customers will be required to pay for the services, which they have requested, in full and ahead of the sessions with astrologers or reports being delivered.
All payments are processed online using our secure payment platform. Both Visa and Mastercard are accepted. When payments have been processed CMH_GESKR will appear on your bank statement.
Prices for both calls and live chats are billed per minute and astrology reports are billed and priced on an individual basis.
We are always looking for ways in which we can improve the services that we offer here at www.cosmicharmonie.com Therefore, if you have any comments or wish to lodge a complaint about any of the services that you have received, please let us know using our contact us page, we always welcome your feedback.
We also accept refunds in certain circumstances when you find that the services offered did not meet the original description. We ask any customers looking to request a refund that they please get in touch with us as soon as possible, and that they make their refund request to us in writing by contacting customer services within 14 days of receiving the services of www.cosmicharmonie.com.
Refunds will only be issued in our sole discretion; however we aim to get back to everyone as soon as possible. If your refund request is approved, your money will be refunded back into the original bank account you used to make the original payment, this may take 7-10 days to process.
Delivery times for products and services ordered on www.cosmicharmonie.com will vary depending on the service which has been requested, but they are generally as follows:
Please be aware that both live chats and calls are billed per minute, and the chat function will be deemed active for as long as the chat window is open.
The website www.cosmicharmonie.com and the information that is provided within it are all provided on an “as is” basis and are intended for your own personal information use only.
The astrology services provided are for general information and are not to be intended for use as life guidance or financial, medical or therapeutic advice. If you need advice regarding any of these areas, then we advise that you speak with a professional in that field.
The website www.cosmicharmonie.com does not assume liability for any errors or omissions in the content on this site, including, but not limited to, typographical errors, inaccuracies, outdated information, or broken links.
This site and all information within it are provided on an "as is" basis without any warranties of any kind, express or implied.
All the content which is provided on www.cosmicharmonie.com may not be used in or for any commercial purposes without our prior written consent. Unless it has been otherwise stated we own the copyright and intellectual property rights and all the materials on this website. This includes but is not limited to graphics, photography as well as documents on the website and other content such as articles and text.
None of the above grants a person the right to copy or include any of the material that they download from this website into a published work or for any other commercial use. You may use, view, download and store the content that we offer on this website for your own personal use only. Commercial use of this content is not permitted, neither is the re-distribution, publication or otherwise making available any of the information that has been provided by us to any third parties.
Customers on www.cosmicharmonie.com may cancel their account and their services at any time by deleting their account. We are unable to process cancellations for any services which have already been booked and paid for in advance.
In the event that we suspect that one of our customers is violating any of these terms and conditions, we will remove their account on www.cosmicharmonie.com and block them from having any future access.
If you have any questions about these terms and conditions then please get in touch with us.